Analysis

Vapor phase soldering support in Austria

2nd August 2017
Peter Smith
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ASSCON Systemtechnik Elektronik GmbH has a new partner for its business in Austria: Stepan GmbH. From now on, Stepan will provide sales, service, and support for the ASSCON portfolio of soldering solutions from its HQ in Vienna. The main contact for Austrian customers is Mr. Stefan Kessler, one of Stepan’s general managers and a long-time, experienced SMT expert. “I’m sure that in Stepan we have found a strong business partner in order to localize and develop new market opportunities in Austria and to deliver competent support even quicker to our local customers,” Axel Wolff, ASSCON’s Head of Sales explains.

“A deciding factor for our partnering with Stepan GmbH is their knowledge of the industry we are in, as well as the expertise their support and service staff has,” he goes on. “And we should not forget that the closely linked international business facilities in Eastern Europe are being operated in many cases as an extended work bench for companies with their HQs in Austria.”

Stepan executive Stefan Kessler comments on this agreement: “With our well-trained and experienced sales and support team we assist our clients with the decision for the best-fitting configuration. We can provide our customers with all-in-one solutions for maximum production success, and for this purpose we cooperate with market leaders and competent machine suppliers. Just as important as the good quality delivery of the systems is the after-sales backing of the clients by our service and support staff. And of course we also give free-of-charge telephone support for rapid clarification of queries”.

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