Free online helpline from Teknek

Teknek’s founder Jonathan Kennett said: “Our contact cleaning systems have already saved industry millions of dollars in yield improvements and waste reduction. Our technology has taken us right to the heart of yield issues in manufacturing facilities around the world. We are now offering to share this hard won experience with anyone who wants to improve their yields or wishes to find an engineering solution to everyday issues. In the current climate many companies have cut back on their technical support facilities so we hope this free service may provide a valuable resource to companies facing technical problems. By helping resolve these problems companies will experience savings and increase bottom line benefits.”

He added: “Understanding customers’ processes has been key to Teknek’s success. Now those who register with our ‘Professional Users Forum’ can tap into a vast bank of experience and knowledge. Questions are answered online and in complete confidence.” 

The company pioneered the development of contact cleaning technology and its equipment is now employed in a wide range of industries including PCB, flat panel displays, converting (coating/laminating), printing, graphics and glass. 

The Professional Users Forum is manned by Teknek’s help team which comprises five senior Teknek members who have been at the core of the company’s field activities for the last 25 years. The team has a strong engineering bias and can field questions around mechanical, chemical, imaging resists, and electrical control issues. Free advice is also available on installation, servicing and troubleshooting of any cleaning equipment.